Hassle-Free Method of Staying on Treatment
What are the Benefits of AutoShip?
See our Terms of Service for more details.
Optimal Performance
Studies have shown CPAP users who consistently update their masks and supplies experience greater comfort, satisfaction and effectiveness of treatment. Regular and proper cleaning as well as replacement of your sleep therapy supplies is essential for long-term success. Regular replacement also minimizes the risk of fungal and bacterial growth in your equipment.
Save 25% On Your Order
The 25% discount will automatically be applied when you set up your first AutoShip shipment for CPAP supplies and to all subsequent subscription deliveries.
Conveniently Automated
Select your products or bundles and set your desired delivery cycle. There's no need to worry about placing another order when it comes time for replacement. Modify your order, pause or cancel whenever you want.
Subscribing to AutoShip is Easy
Create Your Bundle
Use our bundle builder to add all the products you'd like to replenish.
Set Delivery Frequency
Select your desired delivery frequency of every 3, 6 or 9 months.
Sit Back & Rest
Once you submit your AutoShip order, we'll ensure you receive regular shipments of your supplies.
CPAP Replacement Guide
To ensure optimal therapy and comfort, it's important to refresh your CPAP mask and supplies regularly.
- Regular use can cause wear and tear, affecting the mask's seal and comfort.
- Replacing supplies regularly helps prevent bacteria build-up and ensures a clean and healthy therapy experience.
- Follow the manufacturer care and use instructions for your specific products for more details.
We recommend the following as a rough guideline to replacing your CPAP parts:
FAQs
Visit our Help Centre to find more questions and answers.
What is an AutoShip Subscription?
Setting your order to AutoShip is the most convenient way to replace your supplies. No more running out of supplies, worrying about placing multiple orders, or making extra trips to the clinic. Plus, you’ll ensure your therapy is as effective as possible, and control infection with regular replacements.
Here’s how the process works:
- Select your delivery frequency when adding your items to the cart and confirm your order.
- We’ll AutoShip your supplies directly to your door at the frequency you’ve selected.
- We’ll charge the total to your credit card each time your recurring order is processed and you’ll receive a receipt via email.
- Submit your receipt to your insurance provider to be reimbursed in just a few clicks. Check out our insurance submission support page.
- You can update your future orders, change your delivery frequency or cancel at any time.
Can I update my AutoShip Subscription order?
Yes, you can update the products within the order, change the delivery frequency, change the delivery date, update shipping address, pause a shipment or cancel at any time. To make changes, log into your account and click Subscriptions.
Does health insurance benefits cover my AutoShip order?
Yes, most insurers cover CPAP supplies and accessories but you'll need to check with your insurer to see what your specific policy covers. Once an order has been processed, you will receive an invoice from us and you can use that and any appropriate documentation required to submit to your insurer for reimbursement. For more details around navigating insurance reimbursement, click here.
What are the benefits of an AutoShip Subscription?
- Therapy Effectiveness: Routine replacement of your sleep therapy supplies is essential for long-term therapy results
- Save: Get 25% off your AutoShip orders.
- Convenience: Create your order once and we'll handle the rest to ensure fresh supplies are delivered to your door on the schedule you selected.
How do I pause or cancel my AutoShip Subscription?
To pause, cancel or make updates to your AutoShip order, simply log into your account and click Subscriptions.